Cancellation and Refund Policy

If the user cannot attend the Conference, it is possible to transfer the registration to another attendee.

There will be no penalty for cancellations received on or before the date 30 days prior to the first day of an annual conference. The full amount paid minus a 20% processing fee will be refunded.

A cancellation fee of 50% of registration costs will be applied for cancellations received between 29 to 10 days before the annual conference.

No refund will be issued for cancellations received less than 10 days before the first day of the annual conference, unless in accordance with the Emergency Policy below. Transfers can only be made if requested by a deadline of 10 days prior to the conference.

All cancellations or requests for transfer must be sent in writing via e-mail or regular mail to the conference organizers. Telephone requests will not be honored.

Emergency Policy

Refunds may be granted if an attendee is unable to attend the conference due to a family death, illness, or other extraordinary circumstance.  In such a circumstance, the Main Office must be contacted by phone, letter or e-mail. If initial notification is by phone, it must be followed up in writing. Refunds will still be subject to the 20% processing fee.

Author Refunds

Authors who have their papers included in the Conference Proceedings are not eligible for a refund once the Proceedings are finalized. Authors may receive a refund by the normal means above if they withdraw any submitted papers before they are included in electronic or hard-copy proceedings.

If for any reason the conference should be cancelled, the organizers will refund the full registration fee within 90 days of canceling the conference.

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